What account should the lab employee’s family use? When I tried to join the classroom with my LBL account, it recognized the code for the course. But it says wrong account.
We tried logging in with my daughter’s gmail account. It asked to verify her age and received a message “Sorry, you cannot sign up for Zoom at this time,” Please help!
Thank you for your response, Angelica. This appears to be an issue with Zoom safety requirements, but you can get into the google classroom. If you can get into the google classroom, the instructor will be posting all materials and recordings there. It will take a day or two to edit the video, but the recording should be accessible by Friday. –Elements team
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What account should the lab employee’s family use? When I tried to join the classroom with my LBL account, it recognized the code for the course. But it says wrong account.
Thank you for your response, Zhang. To access the course, students should use a school or gmail email address to sign up and it should work fine.
We tried logging in with my daughter’s gmail account. It asked to verify her age and received a message “Sorry, you cannot sign up for Zoom at this time,” Please help!
Thank you for your response, Angelica. This appears to be an issue with Zoom safety requirements, but you can get into the google classroom. If you can get into the google classroom, the instructor will be posting all materials and recordings there. It will take a day or two to edit the video, but the recording should be accessible by Friday. –Elements team